Welcome to the configuration guide online help for storm® UC and CONTACT™.
Software version: 4.10.5 Document Revision: 4.96
Classification: Public
Conventions
The blue icon with a white exclamation mark indicates points that are important for safety or regulatory compliance.
Time Zones
Microsoft settings allow you to see which time zone you are working in.
Call Duration Limit
For security and billing purposes, we impose a maximum call duration of 24 hours. If any call on the platform (inbound or outbound) reaches 24 hours in duration, the call will be terminated.
Voicemail
The storm voicemail services described in this document will save a voicemail message only if the message is 3.1 seconds or greater in duration.
Product Licensing
All features of this software are licensed. Not all users will have access to every feature detailed in this User Guide. Access to certain features depends upon your installation settings, user rights and licensing agreements. Contact your commercial representative for further details.
System Requirements
The recommended screen resolution is 1024x768 pixels or above. storm UC and CONTACT is accessed via your web browser. The following browsers are supported:
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
This version of UC and CONTACT has been tested on the latest stable versions of these browsers at the point of release. We recommend that you use the latest available stable version of the relevant browser, with all critical security updates and patches installed. If you have a requirement to use an earlier version of a browser, contact your support representative for advice.
Note: versions of Microsoft Edge Legacy prior to version 80 are no longer supported.