Opt in and out of Agent Groups and Hunt Groups

You can opt into/out of agent or hunt groups of which you are an optional member.

  1. Click the Menu MenuButton.png button and then select Settings.
  2. Select User Opt In.
  3. Select a check box in the Attending column to opt into that group, or clear the check box to opt out. After opting out you will no longer receive calls for the group.

UserOptin.png

Note: you cannot clear a check box for a group for which your attendance is compulsory.