User Access Rights to CONDUCTOR Features

As an administrator, you can choose which CONDUCTOR features to grant to other CONDUCTOR administrators and supervisors in your organisation.

User rights must be assigned from within storm STUDIO. See the storm STUDIO User Guide for details.

Access Rights

Feature	User Right	Gives Permission to ...
CONDUCTOR	CONDUCTOR	Access CONDUCTOR v.3.01 onwards.
	CONDUCTOR Global Filter	Use the global filter.
CONDUCTOR Overview	Overall	Access CONDUCTOR v.3.00.
Access Points	Read	View access points.
	Update	Edit existing access points.
Actions	Read	View actions.
	Add	Add new actions.
	Update	Edit existing actions.
Announcement	Read	View announcements.
	Add	Add new announcements.
	Update	Edit existing announcements.
Audit Log	Read	View the audit log.
Command Centre	Read	View the Command Centre.
	Update	Edit service parameters in the Command Centre.
Dialogflow	Read	View Dialogflow agents.
	Add	Add new Dialogflow agents.
	Update	Edit Dialogflow agents.
Matching Rule Schedules	Read	View matching rule schedules.
	Add	Add new matching rule schedules.
	Update	Edit existing matching rule schedules.
Media	Read	View media groups and prompts.
	Add Prompt	Add text prompts.
	Upload Media	Record voice prompts and upload voice prompts and hold music.
	Update	Edit media items.
	Delete	Delete media items.
Menu	Read	View menus.
	Add	Add (build) new menus.
	Update	Edit existing menus.
	Import	Import menus.
Parameters	Read	View parameters.
	Add	Add new parameters.
	Update	Edit existing parameters.
Queue Management	Read	View queues.
	Add	Add new queues.
	Update	Edit existing queues.
Services	Read	View services.
	Add	Add new services.
	Update	Edit existing services.
	Parent Services	Inherit parameters from parent services. (Currently feature flagged).
Skill Matrix	Read	View the skill matrix.
	Update	Edit the skill matrix.
	Import	Import a skill matrix.
Skills Matrix (to be deprecated)	Read/Update/Import	As above, for Skill Matrix.
Time Layers	Read	View time layers.
	Add	Add new time layers.
	Update	Edit existing time layers.
Time Schedules	Read	View time schedules.
	Add	Add new time schedules.
	Update	Edit existing time schedules.
	User Group	Assign a time schedule to user groups. (Currently feature flagged).