Number

Name

Description

1

Main Menu

storm CONDUCTOR navigation menu, giving you access to the elements used to build your contact centre.

Note: to expand the menu, hover over the Expand  icon on the Hide menu option and, holding down the mouse button, drag the highlighted bar. Alternatively, drag the right side of the menu.

2

Workspace

Displays the panels in which you configure the elements used to build your contact centre, such as access points, services, and queues.

Note: access points are set up by Content Guru for your organisation.