Initial Script
This data export field displays the name of the first or only FLOW script that handled the contact.
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Historical Data Source |
FLOW Action Cell Log |
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Channels |
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Size (bytes) |
1026 |
|
Filter |
Initial Script |
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Dimension |
Initial Script |
Examples
This data export report shows an incoming call to a FLOW script called 'Monumental'. The script invoked a subsidiary script (Monumental Survey).
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Initial Script |
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2018-10-24 15:29:22 |
Monumental |
458971 |
Monumental |
458971 |
|
2018-10-24 15:29:22 |
Monumental |
458971 |
Monumental |
458971 |
|
2018-10-24 15:29:22 |
Monumental |
458971 |
Monumental |
458971 |
|
2018-10-24 15:29:22 |
Monumental |
458971 |
Monumental |
458971 |
|
2018-10-24 15:29:22 |
Monumental |
458971 |
Monumental_Survey |
521725 |
|
2018-10-24 15:29:22 |
Monumental |
458971 |
Monumental_Survey |
521725 |
|
2018-10-24 15:29:22 |
Monumental |
458971 |
Monumental |
458971 |
Filter
Include or exclude one or more FLOW scripts in your organisation.
Remarks
If the agent used an exit code to transfer a call back into a FLOW script, the value reported in this field will not have changed for subsequent action cell records.