Assign a Time Schedule to a Service
You can assign a time schedule to a service using a parameter, and update the assignment in real time in the Command Centre. The update takes effect via the FLOW Get Value/Get Values action cells.
If you have already created the (time schedule) parameter, start from step 6.
- Navigate to Call Flow > Parameters.
- Click the
Add Parameter button.
- In the window that is displayed, enter the details according to Create Parameters. At the Type field, select 'Time Schedule'.
- At the Default Value field, select the default time schedule.
- When done, click the Add Parameter button at the bottom of the window.
- Navigate to Call Flow > Services.
- Assign the parameter to the required service.