Product version
Doc revision
Date
Change history
5.03.30
7.54
18/07/2019
Corrected the explanation of @CLI and @DDI system variables.
5.03.30
7.53
11/07/2019
Viber access points are now supported.
Additional material is provided on routing voice calls to the agent who last dealt with the contact.
Information is provided on using the Route to Contact action cell to handle variables for use in agent scripts.
Preferred agent functionality is now supported for voice calls.
5.03.29
7.52
29/05/2019
Enhanced text-to-speech options in the TTS action cell.
New action cell: Speech to Text.
Clarification of the permitted length of a CDR misc field in FLOW script elements.
Clarification of the field lengths in the Set VIEW Data action cell's 'Extended Record Type' property.
5.03.28
7.51
21/03/2019
The Web Service action cell now supports REST, allowing FLOW to send and receive data from an external web service.
Updated the browser versions in the system requirements.
5.03.27
7.50
24/01/2019
OUTBOUND campaigns can now route communications to specific agents.
Clarification on how URLs used in the Route to Contact action cell are provisioned.
Enhanced description of the functionality provided by the 
toolbar button.
5.03.26
7.49
10/12/2018
A new toolbar button is provided for use when working with existing FLOW scripts. See The FLOW graphical interface.
5.03.24
7.48
11/10/2018
Extended notes in system requirements for Google Chrome.
5.03.24
7.47
26/09/2018
A new action cell - Build String - allows you to insert values into a URI query.
Additional functionality is provided to allow you to make a version of a FLOW script live.
SMS messages can now be constructed despite containing unsupported characters.
5.03.22
7.46
03/07/2018
Restructuring of content.
New features:
Route to Contact (New property: URL Link to popup in DTA)